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Civitatis reviews
We show you the latest reviews from customers who have booked with Civitatis. All reviews are from customers who have booked and travelled with us. When a traveler completes an activity, we send them an email for them to rate the service. In this way, we can improve the quality we offer. Our own opinions, which are the most valuable to know what to expect from each service, we also receive reviews on external websites such as eKomi or Trustpilot. On these sites, anyone can give their opinion, whether they have traveled or not, and the comments are usually more generic, for example, about customer service.
Great! I had been at the free tour the day before so a lot of what Maria said I already new. But I learned some more in the morning and a lot more in the afternoon, it would have been nice to know that the morning was going to be very similar.
Or tour with Alessandro was excellent, he was very knowledgeable and informative, he had an easy manner. If anyone had any questions he answered them well without hesitation.
We covered all the main sites, many which we would probably have missed on our own, with excellent tips along the way.
Thanks Civitatis
Great insights into culture and history of Napoli. Lots of interesting facts that gave us much more appreciation for this city. Claudia was a fantastic guide, energetic, passionate and excited to share the city she loves deeply.
One suggestion is to tell about the headset cost. They are a great addition to the tour but knowing the cost ahead of time would help.
Great! A good amount of knowledge was imparted and it was clear that Alessandro had far more information than he could possibly give in the two hours allotted. Any questions were answered clearly. He was dealing with a large mixed group and it all went perfectly.
The tour was beyond our expectations. Andrea was knowledgeable and very entertaining. We appreciated his knowledge and insight. Would highly recommend.
09 / 11 / 2585
Danaeljebbeh
Beirut, Lebanon
Lisbon Free Walking Tour Lisbon
Lost Joao and couldn’t find him to give him the tip at the end, I think there was 30 minutes left when we lose him :(
09 / 29 / 2026
Andrew
United States
Free Walking Tour of Florence Florence
Covered a lot of ground. But sound quality could have been better.
09 / 29 / 2026
Fred Varin
Lake Mills, United States
Santiago de Compostela Complete Guided Tour + Tickets Santiago de Compostela
Great! I had been at the free tour the day before so a lot of what Maria said I already new. But I learned some more in the morning and a lot more in the afternoon, it would have been nice to know that the morning was going to be very similar.
09 / 29 / 2026
Marie Joanne
Ottawa, Canada
Free Walking Tour of Florence Florence
The tour was very interesting and the guide nice and funny . She answered all the questions.
09 / 29 / 2026
Tricia Cunningham
Aberdeen, United Kingdom
Free Walking Tour of Florence Florence
Or tour with Alessandro was excellent, he was very knowledgeable and informative, he had an easy manner. If anyone had any questions he answered them well without hesitation. We covered all the main sites, many which we would probably have missed on our own, with excellent tips along the way. Thanks Civitatis
09 / 29 / 2026
Christine
United States
Montmartre Free Walking Tour Paris
Thomas the French was an excellent guide. He was very knowledgeable!
09 / 29 / 2026
Anonymous
United States
Free Walking Tour of Naples Old Town Naples
Great insights into culture and history of Napoli. Lots of interesting facts that gave us much more appreciation for this city. Claudia was a fantastic guide, energetic, passionate and excited to share the city she loves deeply. One suggestion is to tell about the headset cost. They are a great addition to the tour but knowing the cost ahead of time would help.
09 / 29 / 2026
Anonymous
Melbourne, Australia
Free Walking Tour of Florence Florence
Great! A good amount of knowledge was imparted and it was clear that Alessandro had far more information than he could possibly give in the two hours allotted. Any questions were answered clearly. He was dealing with a large mixed group and it all went perfectly.
09 / 29 / 2026
Anonymous
San Francisco, United States
Rome Free Walking Tour Rome
The tour was beyond our expectations. Andrea was knowledgeable and very entertaining. We appreciated his knowledge and insight. Would highly recommend.
09 / 29 / 2026
Angela
Manchester, United Kingdom
Bilbao Food Tour Bilbao
It was all great. James was very knowledgeable and a great host. He was pleasant and good company all evening